About us

do what we say, say what we do

The phoenix - our story

Rich Naccarato started Phoenix Cleaning & Restoration in 2013 to fulfill his dream to become a sole proprietor. Rich has over three decades of experience in the industry and was a partner in one of Connecticut’s largest cleaning and restoration companies prior to starting Phoenix.


Our Mission is to work as a team to be the best and most respected Cleaning and Restoration company in Connecticut. Our overall goal is to put our clients back in the position they were in before the loss. We will treat our clients with respect , compassion, understanding and take care of them as part of our extended family. 

Our logo and company name is taken after the Phoenix legend, a magnificent bird rising from the ashes. We pride ourselves in helping our customers “Rebuild, Restore and Rise like the Phoenix” after they have encountered a significant property damage or loss.

WHO we are and WHAT we do

Phoenix Cleaning & Restoration is a full service cleaning and restoration company specializing in fire, smoke, water and mold damage. We serve the residential and commercial marketplaces and work hand in hand with any insurance company involvement. Phoenix Cleaning & Restoration also handles furnace puffbacks, emergency board ups, hoarding clean outs, interior and exterior painting, building restoration, and consulting.

Phoenix Cleaning & Restoration Advantages:

  • A+ BBB rating
  • Fire, water, smoke and mold
  • Complete restoration and mitigation services
  • Experienced, compassionate staff and leadership
  • We work with multiple insurance carriers and are on some of their preferred vender's approved lists
  • 24/7 emergency service
  • Covering all of Connecticut and Southcentral Massachusetts
  • Handle claims of any size of loss
  • Independently owned and operated, consistent service every time
  • Not territorial, you get the same people and company every time, anywhere in CT and Southwest MA
  • Spanish, Italian, & hearing impaired communication available
  • Lifetime smoke odor removal guarantee